HiSpin Casino

HiSpin Casino’s Security Features and Fair Play

After a glance at the HiSpin website, we found that it operates under the licence number ALSI-202507016-F11 as part of the Silver Ocean Enterprises SRL group. Further investigation of the Anjouan Gaming licensing website shows it is up to date; you can check for yourselves. During our review, we also saw that the site has a valid SSL certificate and uses SHA-256 with RSA encryption, both of which are solid technologies for players’ protection and safety.

Betting on Sports at HiSpin Casino

Beyond the casino lobby, we found a comprehensive sports betting section featuring a variety of sports and betting markets, with relatively standard odds. At the sportsbook section, we also found a live betting section that lets you place bets on events as they happen, but unfortunately, we didn’t find a live streaming feature.

While reviewing the casino’s terms and conditions page, we found out that the minimum withdrawal limit is €30, while the maximum is €15,000 per month, and payouts are processed within 72 hours. It also states that, if the requested withdrawal amount exceeds the set limit, processing may take up to 7 days. Although there are no mentions of processing fees, some players in the community mention network fees when using cryptocurrencies.

HiSpin Mobile Gaming: Navigation and PWA Support

The site was accessible on mobile devices via a PWA and browsers. We tested it on an iPhone 11 Pro, and we found that the pages load faster than on a desktop. We also added the casino’s PWA to the home screen, enabling faster access to the lobby. However, the slot games loaded approximately 28 seconds longer on PWA (iPhone 11 Pro) than on desktop. Despite this, the overall HiSpin mobile gaming experience is solid.

HiSpin Customer Support: Instant Response, Not Available 24/7

When we reviewed HiSpin, we only found a live chat support agent and an FAQ page. It wasn’t until we checked the terms and conditions page that we found an email address to contact for support. Also, even though the live chat agent responds within a few seconds, the support is not available 24/7. We were only able to contact the team between 8:00 AM and 4:00 PM GMT +1. We also sent an email from [email protected], but we haven’t received a response as of this review. And the FAQ page doesn’t cover beyond the basics. Therefore, if you encounter an issue outside the live chat’s availability period, you might have to wait a long time.

My Live Chat Conversation with HiSpin Casino

When the live chat is available, they respond within 30 seconds. However, when I tried to confirm the casino’s ownership, the agent (David) asked me to wait a few minutes. And in approximately 24 minutes, I got a response that helped me confirm the details. However, when I tried contacting the team before 8 AM GMT+1 or after 4 PM GMT+1, I received a message saying they were away at the moment and would respond by email. But I only got an automated email during this period.

Final Verdict on HiSpin: Ideal for Low-Stakes Bonus Hunters

After a thorough review, we believe the HiSpin Casino is suited for players who enjoy high-volume play, given its high-wagering welcome bonus with a limited validity period. The operator can improve its bonus limitations and withdrawal limits. Also, the live chat not being available 24/7 is a big downside. Despite these negatives, HiSpin has some redeeming qualities, such as a cashback bonus with no wagering requirements, automatic Bronze VIP status for new players, and multiple security protocols, which make the site worth a try.