PirateSpins

Security and Fair Play at PirateSpins Casino

Although some online sources claim that PirateSpins is owned by Hero Group and licensed by the Curaçao Gaming Authority, none of these claims could be verified. The casino does not provide its ownership and licensing details on its footer or About Us page like some brands do.

Nevertheless, the PirateSpins Casino website is SSL-secured with a valid certificate from YE2 (Let’s Encrypt). It uses both SHA-1 and SHA-256 fingerprints to ensure connections and data to the site are safe.

In addition to security, the casino offers some responsible gambling tools, allowing players to set limits on their activities. They can set deposit limits or self-exclude from the casino by contacting the support team. That said, there is no mention of a specific independent audit lab that tests the games for fairness.

The number of games available is smaller than what most top online casinos offer. This limits players’ choice, despite the diversity of the selection. Moreover, many top providers like NetEnt and Microgaming are missing from the provider’s list.

Hidden Minimums and Thresholds at PirateSpins

After carefully reviewing PirateSpins Casino’s terms and conditions, we discovered a few hidden minimums and limits that players should know about.

• Monthly charges on inactive accounts: Clause 3.7 states that a PirateSpins Casino account that is inactive for three months or longer will be subject to a maintenance fee of €10 per month.
• 2x turnover requirement on crypto deposits: Clause 4.15 confirms that deposits made using cryptocurrencies must be wagered at least two times before they can be eligible for withdrawal.
• Chargeback waiver: Playing at PirateSpins automatically translates to waiving claims of any chargeback or reverse payment request, according to clause 4.2. However, players have the chance to request a refund directly from the casino within one month of the transaction.

Payment Methods at PirateSpins

PirateSpins accepts multiple payment methods (fiat options and cryptocurrencies). However, the availability of specific options may vary by location. During our testing, we found various methods on the payment page, including:

• Mastercard
• Visa
• Apple Pay
• Google Pay
• Sofort
• Revolut
• Cryptocurrencies

The minimum deposit is €20, while the minimum withdrawal is €100. Players are allowed to withdraw a maximum of €5,000 at a time. According to the terms related to transactions, currency exchange is not possible on the site and players will have to play the games with the chosen currency at the beginning.

Mobile Gaming Experience at PirateSpins

PirateSpins does not have a native mobile app to install. Nonetheless, we were able to access the casino website on mobile through up-to-date web browsers (Google Chrome and Mozilla Firefox). The site is optimized for mobile, following the same theme and layout as the desktop site. The major difference is that the main menu is fixed to the bottom of the screen.

That said, we did notice that the live dealer games played a bit slower on mobile using an iPhone XS Max. This could be a result of the phone’s processing power or the casino site itself.

PirateSpins Customer Support

Two main customer support options are available at PirateSpins Casino. One is the live chat support available 24/7 and in English. The other support option is email. Players and site visitors can email the casino at [email protected]. However, the response time can take several minutes or hours. That said, the casino does not have an FAQ page, telephone support or support via socials.

PirateSpins Casino: A Destination for Game Variety

Based on our review and testing of PirateSpins Casino, it evidently has some standout features. While the number of games available is not massive, they cover various types. This makes the casino a good choice for players seeking access to a diverse game selection. The support for fiat and cryptocurrencies also makes deposits and withdrawals easier at the casino.

However, with the strict welcome deposit terms and conditions and VIP membership solely based on invitation, the casino has plenty of room for improvement. The absence of clear licence and ownership information is also a cause for concern. Overall, PirateSpins appears to be a safe casino to use, but players should do their own due diligence checks.