Privacy Policy

Effective Date: 26.11.2024

Revpanda.com (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit or interact with our website.

1. Information We Collect

1.1 Personal Data via Contact Forms

When you contact us using our forms, we may collect:

  • Name
  • Email address
  • Telephone number (if provided)
  • Any additional information you choose to share in your message

1.2 Website Usage Data

We use tools and services to analyse user behaviour on our website, including:

  • Google Analytics: Tracks website traffic, session duration, pages visited, and other interactions. Google Analytics may collect anonymised data such as IP address, browser type, and operating system.
  • Voluum: Tracks clicks, conversions, and other marketing-related metrics to analyse campaign performance.
  • Hotjar: Monitors user interactions such as clicks, scrolling, and heatmaps to improve website usability.

2. How We Use Your Information

We use the data collected for the following purposes:

  • To respond to your enquiries submitted via contact forms.
  • To improve our website’s functionality and user experience.
  • To track marketing campaign performance and optimise results.
  • To analyse user behaviour and improve our services and offerings.

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

  • Consent: When you voluntarily submit your information through contact forms.
  • Legitimate Interest: To enhance user experience, improve website functionality, and evaluate marketing effectiveness.

4. Sharing Your Information

We do not sell, rent, or share your personal data with third parties for marketing purposes. However, we may share anonymised or aggregated data with:
Service providers such as Google Analytics, Voluum, and Hotjar for analytics and tracking purposes.
Regulatory authorities or law enforcement when required by law.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to collect information, including:

  • Essential Cookies: Necessary for the operation of the website.
  • Analytics Cookies: Used by Google Analytics, Voluum, and Hotjar to analyse user behaviour.

You can manage cookie preferences through your browser settings or opt out of Google Analytics tracking here.

6. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this Privacy Policy or to comply with legal obligations.

7. Your Rights

Depending on your location, you may have the following rights regarding your data:

  • Access your personal data.
  • Correct inaccurate or incomplete data.
  • Request deletion of your data.
  • Restrict or object to data processing.
  • Withdraw consent where applicable.

To exercise your rights, please contact us at [email protected].

8. Data Security

We use appropriate technical and organisational measures to secure your data against unauthorised access, disclosure, alteration, or destruction.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

  • Email: [email protected]
  • Address: Keemia tn 4, Kristiine linnaosa 10616 Harju county, Tallinn, Estonia

This Privacy Policy reflects Revpanda’s commitment to transparency and compliance with privacy regulations such as the UK GDPR, EU GDPR, and other applicable laws.